Never Miss a Website Enquiry — Even Out of Hours
Why IntakeIQ exists
Most solicitors handle new enquiries using phone calls and basic website contact forms.
The difficulty is that neither was designed to gather clear information at the point of first contact.
Standard contact forms weren’t built for legal enquiries.
They usually provide very little information up front, which means extra follow-up, delays, and uncertainty about whether a matter is suitable.
The result is often unnecessary follow-up, slower responses, and missed opportunities — not because firms lack processes, but because the first contact arrives without enough information.
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What we consistently see:
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Many people now prefer to make first contact online, rather than picking up the phone
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Enquiries often arrive outside office hours or at inconvenient times
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Basic contact forms result in vague messages like “please call me”
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Someone then needs to follow up, ask the right questions, and assess suitability
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By the time that happens, the enquiry may already have gone elsewhere
None of this means you are doing anything wrong.
It simply reflects the fact that traditional contact forms weren’t designed for how enquiries actually arrive today.
How IntakeIQ helps:
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Captures enquiries 24/7, when people are ready to get in touch
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Guides them through a small number of relevant questions at the point of contact
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Sends you a clear, structured summary instantly
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Helps you quickly decide whether a matter is suitable — without lengthy follow-up emails or calls.
IntakeIQ doesn’t replace phone calls or staff.
It simply ensures that when someone chooses to make first contact online, your business receives the information needed to assess the matter immediately.
What Lands in Your Inbox
Every enquiry arrives by email, with the information you actually need to respond.
A legal enquiry assistant that replaces vague contact form messages with clear, structured enquiries from prospective clients
What this means for your business
✅ Fewer vague enquiries arriving without context
✅ Less time spent chasing basic information
✅ Faster decisions on whether a matter is suitable
✅ Clear summaries ready to review immediately
✅ Enquiries captured and logged even when your office is closed
Purpose-Built for Your Business
Tailored to your practice so it collects relevant, usable information — not generic messages.
Works With Your Existing Website
Added alongside your current site without changing its structure, design, or content.
Structured, Guided Enquiries
Visitors are guided through a clear set of questions, resulting in more complete enquiries that are quicker to review and assess.
Enquiries Delivered by Email
Each enquiry is sent directly to your inbox in a clear, familiar format — no new system to learn.
Reviewed Before Going Live
You see exactly how the assistant works on your website before anything is published.
No Obligation After 14 Days
At the end of the trial, you decide whether it’s right for your firm — with no commitment.